Shipping policy
This document sets out the shipping policy that applies to customers who make a purchase at minzalfashions@gmail.com.
If you have any questions, please contact our customer service team at 9895530313 or minzalfashions@gmail.com.
Shipping Options & Delivery Costs
We offer the available shipping options at checkout. You will be asked to select your preferred shipping method when placing your order.
Order Processing Time
All orders placed before 2 PM, Monday to Friday, are processed and dispatched on the same day.
Orders placed after 2 PM will be dispatched on the next business day.
All orders placed during the weekend or on a public holiday will be sent from our warehouse on Monday or the next business day.
Delivery Time
Standard shipping time within India is typically 3–6 business days.
Delivery duration may vary depending on the courier service and shipping method selected at checkout.
Delivery Address & P.O. Boxes
Please note that we are unable to modify the delivery address once your order has been placed.
We are also unable to ship to P.O. boxes.
International Orders
Your package may be subject to import duties and taxes depending on your country.
You, as the customer, are responsible for paying these fees.
We recommend checking with your local customs office before placing an order, as these charges can vary and we are unable to calculate them in advance.
Tracking Your Order
Once your order has been dispatched, we will send you a confirmation email with the tracking details.
You will be able to track your package directly on the courier’s website.
Returns, Refunds, and Exchanges
We want you to be completely satisfied with your purchase.
Please read our Refund & Return Policy for complete information about our return and exchange process.